DFDS
Denmark
North Sea and Channel ferries — Dover, Newcastle, Copenhagen and Oslo routes
Learn more → All operators
Germany/Sweden
TT-Line
Germany–Sweden ro-pax ferries — Travemünde, Rostock and Trelleborg
- 25–100% of ticket price
- No win, no fee
- Filed in minutes
Was your TT-Line sailing delayed by 1 hour or more, or cancelled? Under EU Regulation 1177/2010 you may claim 25–100% of your ticket price — FerryRefund helps you file in minutes.
TT-Line operates cross-border ferry services between Germany and Sweden across the Baltic Sea. EU Regulation 1177/2010 applies to TT-Line international sailings between EU ports.
Your rights with TT-Line
- 25% compensation for a 1-hour departure delay; 50% for 2 hours, 75% for 3 hours, 100% for 4+ hours.
- Right to rerouting on the next TT-Line sailing or a full refund if your crossing is cancelled.
- Assistance with meals and accommodation during delays of 90+ minutes at German and Swedish ports.
- Complaints should be filed with TT-Line within 2 months of the disrupted journey.
Tips for claiming
- Keep your TT-Line booking number and vehicle details from the confirmation email.
- Travemünde–Trelleborg and Rostock–Trelleborg are the main routes for EU compensation.
- Winter weather delays on the Baltic still qualify if departure was delayed by 1+ hours.
FAQ about claiming with TT-Line
When can I claim compensation with TT-Line?
You may claim if your TT-Line departure was delayed by 1 hour or more, or if the sailing was cancelled and EU Regulation 1177/2010 applies. Compensation is based on departure delay, not arrival.
How much can I get for a TT-Line delay?
Under EU rules: 25% of the ticket for a 1-hour departure delay, 50% for 2 hours, 75% for 3 hours and 100% for 4+ hours. Cancellations may entitle you to rerouting or a full refund.
What documents do I need for a TT-Line claim?
Your booking confirmation or ticket (with reference), plus any proof of the delay or cancellation — such as departure boards, app screenshots or operator emails. Upload these via our claims portal.
What does it cost to claim via FerryRefund?
Checking eligibility and submitting a claim is free. We only charge a commission if your claim succeeds — no win, no fee.
